Course Code

  • 1910HR


  • City of London

CPD Credits

  • 6
Download PDF Get this course in-house

Or call 0203 178 4230
or email today.

Course Overview

Financial markets are all about people. Your HR department oversees recruitment, training and appraisal processes, and has a key role in your firm’s remuneration strategy. From the regulator’s perspective, this gives you a unique position in the management of people risk.

Tighter regulation means any member of staff who performs a ‘controlled function’ without FCA approval could be hit by a significant fine (and attract bad press for your business). It’s down to your department to make sure this doesn’t happen.

People risk is high on the regulator’s agenda. And it’s much more common for heads of HR to be interviewed on supervisory visits. They are looking for you to demonstrate best practice in:

  • The appropriateness of senior management hires
  • Structures, reporting lines and job descriptions
  • Remuneration strategies
  • Recruitment processes
  • Training and competence programmes

Join us for this informative one-day course. You’ll be better positioned to protect your business and withstand the regulator’s scrutiny:

  • Gain insight into the regulator’s expectations of HR roles
  • Take a risk-based approach to recruitment
  • Learn the standards required for approved persons (and the systems and controls that should be in place)
  • Collaborate better with your compliance team
  • Ensure your training programme meets the standards and staff are up-to-date with the latest regulation
  • Get expert insight into how the regulator thinks and what it means for HR

Become a better manager of people risk

icon_timeProtect your firm (and workforce)
The regulator can impose significant fines on both the company and the individual if a member of staff performs a controlled function without approval. Avoid this by making sure you know exactly who is doing what.

icon_avoidPromote better working relationships
You now have to work more closely with compliance staff. By improving your knowledge of people risk, you can better collaborate and communicate with other functions within your firm.

icon_clientsEncourage best practice
You’ll help create a culture of good governance. And by introducing watertight due diligence processes and recruitment systems you’ll make sure your firm avoids regulatory fines and bad press.

icon_quietRaise the profile of your department 
New regulation gives HR departments a greater role in business strategy. Embedding people risk in the firm’s strategy will help your team add value to the business’s commercial success.

The Course Agenda

The rules governing people

  • Which rules apply to each role?
  • The regulator’s rules versus employment law
  • Approved persons: recruitment processes and propriety
  • High Level Standards for authorised persons
  • Understanding your compliance responsibilities

The importance of fitness and propriety

  • An overview of the FIT sourcebook
  • How to decide which vetting standards to apply
  • The role of HR in overseeing fitness and propriety
  • What to do when fitness and propriety is in question

Senior management arrangements, systems and controls

  • The SYSC sourcebook
  • Key controls carried out by HR
  • How to deal with failing controls
  • Role profiles and reporting lines
  • Record keeping: embedding best practices

Getting the recruitment and application process right

  • Assessing suitability and competence
  • Conducting competence-based interviews
  • Vetting applications: a case study exercise
  • Designing induction programmes

Understanding and setting competence requirements

  • The training and competence (T&C) regulations
  • The fundamentals of a T&C regime
  • Understanding record keeping requirements
  • Recording initial and on-going competence
  • How to build a competence framework: case studies

Risks and risk controls

  • How to identify risk
  • Setting key performance indicators: an exercise
  • Establishing controls to prevent and mitigate risk
Download PDF Get this course in-house

Or call 0203 178 4230 or email today.

Meet The Tutor

Philippa Grocott


Philippa is a Partner at FSTP. Formerly Head of Learning for Barclays, Direct Channels she brings to the role extensive experience of managing a major training function covering all of the people aspects of financial advice, mortgages and general insurance.

She has also had a highly successful career in regulated sales and sales management which gives her the strong customer focus and business awareness which is much appreciated by clients.

She writes articles for various financial service publications on Training & Competence issues as well as areas of current regulatory focus and concern.

Who is this course for?

This packed one-day course has been designed for:


  • HR professionals
  • Training and employee benefits teams
  • Recruitment staff
  • Administration and record keeping personnel

'Fantastic Introduction and overview of the regulated world. Philippa makes a dry subject very interesting and engaging.'

Senior HR

Business Management Consultant

Training that makes a difference

Packed with relevant information

We know you’re busy, so we’re careful not to waste a minute of your time. Our training courses are fast paced, insightful and filled with valuable information.

Experienced engaging trainers

With first hand industry knowledge and an intimate understanding of the regulatory environment, we always guide you with an expert (and friendly) hand.

Get personalised attention

Sessions are practical workshops not PowerPoint lectures. All courses are limited to no more than 14 attendees, so we’re able to explain concepts in the context of your business.

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