- Increasing Responsibilities for HR in Financial Services
6 February, 2019
9:30 am - 5:00 pm
- City of London
Course Fees (excl. VAT)
- Single Booking £595.00 (GBP)
- Multiple Booking £535.50 (GBP)
Financial markets are all about people. Your HR department oversees recruitment, training and appraisal processes, and has a key role in your firm’s remuneration strategy. From the regulator’s perspective, this gives you a unique position in the management of people risk.
Tighter regulation means any member of staff who performs a ‘controlled function’ without FCA approval could be hit by a significant fine (and attract bad press for your business). It’s down to your department to make sure this doesn’t happen.
People risk is high on the regulator’s agenda. And it’s much more common for heads of HR to be interviewed on supervisory visits. They are looking for you to demonstrate best practice in:
- The appropriateness of senior management hires
- Structures, reporting lines and job descriptions
- Remuneration strategies
- Recruitment processes
- Training and competence programmes
Join us for this informative one-day course. You’ll be better positioned to protect your business and withstand the regulator’s scrutiny:
- Gain insight into the regulator’s expectations of HR roles
- Take a risk-based approach to recruitment
- Learn the standards required for approved persons (and the systems and controls that should be in place)
- Collaborate better with your compliance team
- Ensure your training programme meets the standards and staff are up-to-date with the latest regulation
- Get expert insight into how the regulator thinks and what it means for HR
Become a better manager of people risk
Protect your firm (and workforce)
The regulator can impose significant fines on both the company and the individual if a member of staff performs a controlled function without approval. Avoid this by making sure you know exactly who is doing what.
Promote better working relationships
You now have to work more closely with compliance staff. By improving your knowledge of people risk, you can better collaborate and communicate with other functions within your firm.
Encourage best practice
You’ll help create a culture of good governance. And by introducing watertight due diligence processes and recruitment systems you’ll make sure your firm avoids regulatory fines and bad press.
Raise the profile of your department
New regulation gives HR departments a greater role in business strategy. Embedding people risk in the firm’s strategy will help your team add value to the business’s commercial success.
The Course Agenda
The rules governing people
- Which rules apply to each role?
- The regulator’s rules versus employment law
- Approved persons: recruitment processes and propriety
- High Level Standards for authorised persons
- Understanding your compliance responsibilities
The importance of fitness and propriety
- An overview of the FIT sourcebook
- How to decide which vetting standards to apply
- The role of HR in overseeing fitness and propriety
- What to do when fitness and propriety is in question
Senior management arrangements, systems and controls
- The SYSC sourcebook
- Key controls carried out by HR
- How to deal with failing controls
- Role profiles and reporting lines
- Record keeping: embedding best practices
Getting the recruitment and application process right
- Assessing suitability and competence
- Conducting competence-based interviews
- Vetting applications: a case study exercise
- Designing induction programmes
Understanding and setting competence requirements
- The training and competence (T&C) regulations
- The fundamentals of a T&C regime
- Understanding record keeping requirements
- Recording initial and on-going competence
- How to build a competence framework: case studies
Risks and risk controls
- How to identify risk
- Setting key performance indicators: an exercise
- Establishing controls to prevent and mitigate risk
Meet The Tutor
Philippa is a Partner at FSTP. Formerly Head of Learning for Barclays, Direct Channels she brings to the role extensive experience of managing a major training function covering all of the people aspects of financial advice, mortgages and general insurance.
She has also had a highly successful career in regulated sales and sales management which gives her the strong customer focus and business awareness which is much appreciated by clients.
She writes articles for various financial service publications on Training & Competence issues as well as areas of current regulatory focus and concern.
Who is this course for?
This packed one-day course has been designed for:
- HR professionals
- Training and employee benefits teams
- Recruitment staff
- Administration and record keeping personnel
'Fantastic Introduction and overview of the regulated world. Philippa makes a dry subject very interesting and engaging.'
Business Management Consultant
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